Transferring Files
Via Secure e-mail: We use a secure email service (e-courier) that allows you to login to send and receive files. There is no limit to the size of the file. Call us for directions.
Via e-mail: Prepare a new e-mail message, attach the file (paperclip icon) by browsing to your desktop and double-clicking the backup created above, and click Send. When complete, drag the backup file from your desktop to the recycle bin. There is usually a 10MB file size limit.
Via USB Drive:
- Insert the USB drive
- Run Windows Explorer
- Locate the file > right click > copy
- Switch to the USB drive > right click > paste
- Drag the backup file from your desktop to the recycle bin
Restoring a QuickBooks file:
- Save the backup file that we sent you to your desktop
- Start QuickBooks
- Press the CTRL + 1 key to display the QuickBooks product information screen
- Write down the location of your current data file from the File Information section [Example: C:\Program Files\Intuit\QuickBooks\ABCompany.qbw]
- Click OK
- Select File > Open or Restore Company > Restore a backup copy > Next > Local Backup > Next
- Select the backup file > Open > Next
- Change the “save in” directory to the current data directory noted above > Save (the old file will be replaced with the new file).
- Close and restart QuickBooks
- Confirm that the restore was successful by looking for the Company > ToDo note that was added to the file.
- Delete the backup file from your desktop.