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Transferring Files

Via FTP: This procedure allows you to send or receive a file directly from your computer to our computer over the Internet. A high-speed connection is recommended. Sending a file (uploading) is a lot slower than receiving a file (downloading).

Follow these steps:

1. Run Internet Explorer
2. Copy or type ftp://server01.gtimmons.com/ into the address bar and press go
3. Type in the username [gtftp] and password [please call]
4. Run Windows Explorer
5. Locate the file > right click > cut
6. Switch back to internet explorer > right click > paste
7. Call or send us an email to let us know that the file is there

Note: If you receive the error message unable to establish connection, change the following setting in internet explorer: Tools > Internet Options > Advanced and uncheck Use Passive FTP (for firewall…) > OK

Via E-mail: Prepare a new e-mail message, attach the file (paperclip icon) by browsing to your desktop and double-clicking the backup created above, and click Send. When complete, drag the backup file from your desktop to the recycle bin.

Via USB Drive:

1. Insert the USB drive
2. Run Windows Explorer
3. Locate the file > right click > copy
4. Switch to the USB drive > right click > paste
5. Drag the backup file from your desktop to the recycle bin

Restoring a file:

1. Save the backup file that we sent you to your desktop
2. Start QuickBooks
3. Press the CTRL + 1 key to display the QuickBooks product information screen
4. Write down the location of your current data file from the File Information section [Example: C:\Program Files\Intuit\QuickBooks\ABCompany.qbw]
5. Click OK
6. Select File > Restore
7. In the Get Company Backup From section, browse to your desktop and select the backup
8. In the Restore Company Backup To section, browse to the location of your current data (per above) and select the existing client QuickBooks data file
9. Click Restore. The old file will be replaced with the new file.
10. Confirm that the restore was successful by looking for the ToDo note that was added to the file.

Delete the backup file from your desktop.